You have questions about keywaa®? Then you are right here!
We offerusers a free support hotline via email. Please send your question to firstname.lastname@example.org. We will get back to you as soon as possible.
Members have the option to contact us via system chat through the message center in their account at account.keywaa.com.
Companies can reach the keywaa®-Sales by mail: email@example.com.
Here you can find the answers to many questions:
To create and manage your own IDs you need an keywaa®-Account.
You can easily create one using the free registration:
To create and keywaa®-IDs and manage them, proceed as follows:
You may create as many IDs as you like!
However, the number of new IDs monthly is limited in the plan keywaa® FREE is limited to 100 IDs per month. From the first day of the new month you can create another 100 IDs.
If you are an entrepreneur and you need a lot of IDs, we recommend you to create a keywaa® Business plan.
Protecting your data is very important to us. Therefore, we do everything to protect this data:
keywaa® IDs you may use for private and business purposes free of charge,.
If you keywaa®-IDs to produce and sell your own products, you need a license. Basis for this is the product keywaa® ID Blocks.
We have keywaa® developed to run it forever and do everything to keep it that way.
For reasons of seriousness we grant for keywaa® FREE-IDs an availability guarantee of the keywaa®-Portal of 2 years from ID generation and for keywaa® Business-IDs an availability guarantee of 5 years from purchase.
No, the only thing we need from you, so that you can contact us, is your e-mail address. However, this is only known to us, you are and remain anonymous to the owner. After contacting us, you will receive an e-mail with a confirmation link (double opt-in), which you must confirm in order for your message to be sent to the owner. You will receive replies from the owner by mail, to which you simply reply by mail as well. The mail traffic is done via anonymous system e-mail addresses, so that your e-mail address and that of the owner remain secret.
Should you ever lose your keywaa® marked property, the finder can contact you simply by scanning the QR code or by entering the keywaa®-ID and you can clarify the return. However, you should keep in mind that keywaa® is no guarantee that you will get your stuff back. If no finder contacts you, it is out of our hands.
Protecting the environment is very important to us, so we have developed a system with keywaa® Lost & Found we have developed a system so that items can find their way back to their owners and do not have to be purchased again. In addition, by using keywaa®-Apps you get to your destination without detours, because you use purely digital processes and avoid driving distances and printing out paper. In addition, we made a conscious decision to host the keywaa®-Servers at Hetzner Online. Hetzner Online uses electricity from renewable sources to power the servers in its data center parks. More info on Hetzner’s environmental responsibility.
No! Of course you can also attach the keywaa®-ID on your items by hand or with self-printed labels. However, it makes sense to use a robust keywaa®-However, it makes sense to use a robust key fob or waterproof labels, because the ID is better protected against fading and the marking can not be lost so quickly.
With keywaa® Lost & Found you can really protect everything you want. The sturdy keychains can be attached not only to your keys, but also to bags and other objects that have a suitable hook. The acid-resistant and waterproof foil stickers stick to almost anything, whether it’s skateboards, SUP boards or other everyday objects or sports equipment. For textiles, we have the textile stamp, which is especially interesting for children who often lose clothes, such as jackets or scarves. Alternatively, the keywaa®–ID card can be inserted everywhere. For more information just visit our store!
Of course, the keywaa®-Tags can also be attached to pet collars. The advantage of this is that your pet does not have to be taken to the vet or animal shelter first so that the chip can be read and the animal can find its way back home. With keywaa® the finder can contact you directly, which saves money, time and stress for everyone involved.
Of course, with GPS tracking devices you have a higher chance of finding your devices again, because you are not dependent on the finder. But they also cost much more and are dependent on power sources. The accessories for keywaa®-IDs are much cheaper and can be used for several items (e.g. the textile stamp). If you want to handwrite your IDs, the use of these is even completely free.
Of course, we cannot guarantee that a finder will return your things to you, but we appeal to the good side of people and hope that all finders also recognize the mission to return lost things.
After all, everyone is happy when lost items are returned to you. The advantage of keywaa® is that the return is easy and fast, which makes it more likely that a finder will pick up your key, for example, and decide to take care of it. Moreover, the reward in the form of a „thank you“ and shining eyes is direct and personal.
Would you put a tag with your name on your key?
Imagine someone picks it up and they know who you are and where you live. Sure, you can be lucky and the person is a friend and gives you back the key. But it can also be someone who is not well-disposed towards you and he now uses it to pay you a visit when you are not at home.
Doesn’t sound so good, does it? With keywaa® you are on the safe side, because the finder does not get any information about your person and your place of residence. The identities of owner and finder remain completely anonymous until they decide to disclose information themselves.
QR codes have become a familiar medium. Curiosity alone makes a finder scan the code. He then receives clear instructions on how to proceed on his smartphone.
In addition, the tags contain clear instructions or call-to-actions that prompt a finder to take action.
If you create your markers yourself, be sure to include these call-to-action instructions.
Of course, the best thing would be if everyone keywaa® and knows the idea behind it. You can help us with this. Tell in your circle of relatives and friends about keywaa® and help that keywaa® becomes known worldwide.
ID only is the basic functionality of the portal, on which Lost & Found is built. ID only offers the possibility to easily generate IDs and provide QR codes that you can use for your purposes.
Lost & Found uses this IDs, so that finders of lost items can contact the owner anonymously.
In the future, more applications will be added, all based on ID only based. Feel free to check out all the already available ones, as well as the upcoming ones here Apps.
The answer to this is quite simple: you can create a new keywaa®–ID Blocks you can increase the value of your products and advertising materials and thus make your customers more satisfied.
Let’s take the following example: For promotional purposes, you distribute key chains with your company logo to customers. How many customers will really wear this keychain on their key ring? With keywaa®–Lost & Found your customers will be motivated to wear the keychain with your logo, otherwise the protection against loss will not be there.
In addition, your customers will be happier because their key is now better protected in case of loss.
With keywaa®– Custom App we respond to your personal requirements and wishes. The best thing is to get in touch with us and arrange an initial free consultation. Together we will see to what extent your dream project can be implemented.
Specifically for the protection of children and people in need of help, we have developed the keywaa® SOS Card (from Q1 2023). This will involve a wristband that gives people access to information so they can help those in need. Whether children have lost their parents or a person suffering from dementia can no longer find their way home, with the keywaa®-SOS Card, information on contact persons, allergies, medications and much more can be stored. To do this, the QR code on the front and the security pin on the back of the wristband must now be scanned to prevent unwanted persons from gaining access.
If you are under 16 and wish to give your consent to voluntary services, you must ask your parent or guardian for permission.
Personal data may be processed (e.g. IP addresses), for example for personalized ads and content or ad and content measurement.
You can revoke or adjust your selection at any time under Settings.